Terms and Conditions
Careflownote Terms and Conditions
Last Updated: October 26, 2023
These Terms and Conditions govern your use of the Careflownote platform and services. By accessing or using Careflownote, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing or using Careflownote, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you are prohibited from accessing or using Careflownote.
2. Account Creation and Use
You are responsible for maintaining the confidentiality of your account credentials. You agree not to share your login information with any unauthorized third party. Careflownote reserves the right to suspend or terminate your account for any violation of these Terms and Conditions.
3. Intellectual Property
All intellectual property rights, including copyrights, trademarks, and patents, related to Careflownote, its content, and features are owned by Careflownote or its licensors. You are granted a limited, non-exclusive, non-transferable license to use Careflownote solely for the purposes permitted by these Terms and Conditions.
4. Data Privacy
Careflownote’s Privacy Policy outlines how we collect, use, and protect your personal information. By using Careflownote, you consent to the practices described in the Privacy Policy.
5. Limitation of Liability
Careflownote is not liable for any indirect, incidental, consequential, or special damages arising from your use of Careflownote, including but not limited to lost profits or data loss.
6. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of [State/Country].
7. Modifications
Careflownote reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of Careflownote constitutes your acceptance of the revised terms.
8. Healthcare Disclaimer & PHI Limitation
CareFlowNote is designed as a digital documentation and task management tool for caregivers, therapists, and facility staff. It is not a substitute for professional medical judgment, diagnosis, or treatment. All users are responsible for verifying the accuracy of the data they input and for making independent clinical decisions.
CareFlowNote does not currently store or transmit Protected Health Information (“PHI”) as defined under HIPAA. Users should avoid entering any personally identifiable patient data unless and until CareFlowNote has been confirmed to meet HIPAA compliance standards.
9. Subscription & Payment Terms
By subscribing to CareFlowNote, you agree to pay all fees associated with your chosen plan through the payment processor (currently Stripe). Subscription fees are billed in advance on a monthly or annual basis and are non-refundable, except where required by law.
You may upgrade, downgrade, or cancel your subscription at any time through your account settings. Changes will take effect at the start of your next billing cycle. CareFlowNote reserves the right to modify subscription pricing with at least 30 days’ prior notice to subscribers.
10. Refund Policy
Refunds are not provided for partial months or unused services. In exceptional cases, such as accidental duplicate billing or verified system errors, CareFlowNote may, at its sole discretion, issue a refund or account credit.
11.Termination of Accounts
CareFlowNote reserves the right to suspend or terminate user accounts at its discretion, including but not limited to cases of:
- Non-payment or chargeback of fees.
- Violation of these Terms and Conditions.
- Misuse of the platform, including entering prohibited data or engaging in unauthorized sharing of login credentials.
Upon termination, your access to the platform will cease, and any data stored in your account may be deleted in accordance with our retention policies.
12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at support@careflownote.com.